I am always very impressed by this one liner that I heard about this successful business - 'the main thing that is always on the mind of the CEO of Starbucks, Howard Schultz is how to ensure that his staff is happy'. Starbucks' employees are called 'partners'. Starbucks invests in the partners and make them feel that they are equally important as the profit is to the company. In stunning contrast to most Fortune 500 companies, Starbucks consistently spends more on training than it does on advertising. The employee turnover rate at Starbucks, according to some reports, is 120 percent less than the industry average. Maryann Hammers states in Workforce Management, "Starbucks employees have an 82% job-satisfaction rate, according to a Hewitt Associates Starbucks Partner View Survey. This compares to a 50% satisfaction rate for all employers and 74% for Hewitt's 'Best Place to Work' employers."
Isn't that amazing? How different would it be if you are happy about going to work and this energy or motivation comes from within yourself and not not solely about getting the paycheck at the end of the month. Yes, it is important to get paid as everyone needs to pay bills and survive but there are more things that can keep a person 'alive' each day when he or she wakes up in the morning to get ready for work.
Find your own personal 'happiness' today as an individual and not just as an employee. Being grateful is one of the strategies to be happy. I shared during the workshop that there are simple ways to be grateful. I did a 'Gratitude Jar' in the beginning of the year and this is supposed to be a family version in which I like everyone in the family to write something that they are thankful about, it need not be something spectacular, as long as it means something to you personally. For example, few days ago I was out looking for lunch and I was so thankful that I managed to find a parking lot in a car park with the electronic sign 'FULL' and as i queued up to buy a plate of Hainanese mixed curry rice, I was the one who got the last curry chicken drumstick that even the guy behind me was so envious and commented 'lucky you'. I am grateful for such little gestures and I wrote it and dropped it into the jar.
If you are someone who prefers to carry a little book around and write down your thoughts then have a little 'Blessings Journal' to record the little blessings. Start small and you will expand your heart to be more joyful. As you are happy, you will see the day in a different perspective and that includes your attitude towards work.
Happy Work & Work Happy!
* Being happy to go to work and you will work happier *